Recent FAQs

If you're in New Zealand and see this message, please update your phone's location settings.:
- Go to Settings > Privacy > Location Services and enable it.
- Select newzealandgames.com App and set location to “While Using the App”.

Yes, scams targeting Lotto NZ players occasionally surface.
Stay updated on the latest scam alerts by checking.

To claim a prize, winning tickets must be submitted. For prizes over $1,000, a Prize Claim Form is required. Once verified, retailers are required to tear the ticket through the barcode.

- Up to $1,000:Claim your prize at any Lotto NZ retailer.
- $1,001 - $9,999: Fill out a Prize Claim Application.
- $10,000+: Reach out to Lotto NZ for confirmation.

Absolutely! You can buy tickets through newzealandgames.com or the newzealandgames.com mobile app.
Make sure you are physically in New Zealand and have a verified account.

Lotto NZ directs a portion of its profits to benefit communities throughout New Zealand, supporting organizations like Sport NZ, Creative NZ, the NZ Film Commission, and numerous local initiatives.